I have zero listening in some storesSome stores appear with zero streams for a given day. When the playback curve drops sharply or shows a value of zero streams, the reason is that we have not yet received trend information for a particular day, song, and/or store.
The information in the "Trends" section is what each store provides us directly, and it is updated automatically as the stores send us the statistics. You will see that the information will be corrected in a few days.
Important: this does not affect your bFew readers
How do I request payment of my royalties?You should send an email to email@example.com requesting the payment. Please write to us from the email account that you use to manage your account on limbo music so we can validate your identity.
Remember that in order to collect your available balance, it must exceed the current minimum payment threshold at the time of your request.Few readers
What are the differences between all the extract files I can download from my portal?Each month, you will have access to up to six downloadable documents on your Curve portal, namely: "PDF Statement", "Statement of Account", "Self-Billing Invoice", "Fee Invoice", "All Sales CSV", and "All Costs CSV".
Below is a guide to help you understand the purpose of each document:
This document provides a detailed breakdown of the revenues and costs that contribute to the respective royalty period. The revenues are classified by channel and configuration, while the cFew readers
How can I check my available royalty balance?Go to https://app.curveroyaltysystems.com/
You should look for the closing balance figure in your latest Statement of Account.
Do you still not have access to your Curve royalty portal?
Please contact our team by email at firstname.lastname@example.org.Few readers